FAQ B6. How do I get errors corrected or provide further info?
Answer: The steps are quite simple, see below:
Step
Description
Intro.
To report errors or omissions, you should use the Suggest facility.
The Suggest facility only works when you are in an individual's page or in a Family Group page.
You can see the Suggest tab in the following 2 images:
and:
1.
Click the Suggest tab from either of the previous images.
You will next see the Suggest a change page. This will give the name of the individual (as illustrated below) or of the couple if a family group was selected.
2.
Complete the Suggest a change form, as follows:
Enter your name in the top box.
Enter your email address in the second box. Carefully!
It is a good idea that you should tick the Send a copy to this address box. Otherwise, you might forget what you sent!
In the large box, write your corrections, additions, suggestions about the person or family concerned.
Then:
Click the Submit Suggestion button.
Then:
The Suggest a change page will return. You will now see the following confirmation:
Thank you. Your message has been sent.
What happens next?
3.
The administrator receives an email from the system informing him of your suggestion.
The change will be reviewed. You will (eventually!) receive a response from the administrator informing you what he has done with your suggestion.
